DISPUTE RESOLUTION:

The BackShop is committed to resolving any and all disputes you may have regarding our store practices and policies quickly and efficiently. Disputes will be handled by our customer service representative at "cs@thebackshop.com".

INFORMATION COLLECTION:

When visiting Web Sites certain information about you and your computer can sometimes be collected. This section explains what information The Backshop collects and how it is used. The BackShop does not collect or retain Credit Card Information, after your transaction has been processed, in an electronic format!

With your consent, accounts may be establised to streamline your online shopping process.

Additionally, We collect identifiable information for the following reasons:

Web Site and System Administration, Research and Development, and Collection of Statistics that allows The BackShop to provide better service.

Our Web Site generates server log files automatically. These log files are used to generate statistical information and error reports to ensure the Web Site runs with a minimum of disruption. They are not actively used to identify individual visitors. This data is utilized by our employees and/or entities acting as our agents to improve the services provided by this site.

INFORMATION RETENTION: How long is this information retained?

I do not have a retention policy for this area of the Web Site.